Day Shelter Intern
Job Description
JOB OVERVIEW
The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness receive support to regain housing, and those at risk of homelessness are prevented from losing their housing. As part of Housing Stability, Weld County’s initiative to address and prevent homelessness, the HNC provides clear access to housing services ranging from homelessness prevention to an Overnight Shelter.
This position is responsible for brokering community housing solution resources with guests, conducting assessments, general administrative tasks, and maintaining the cleanliness of the HNC.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Position Specific
- Greet guests when they enter the Day Shelter, ensuring that they are assisted appropriately
- Answer phones and refer calls to staff; set up appointments when necessary
- Perform routine administrative tasks
- Monitor and maintain the day shelter space to ensure proper utilization of services for guests
- Maintain the cleanliness, organization, and professionalism of the Housing Navigation Center
- Assist with regular HNC operations as needed
ESSENTIAL SKILLS
- Excellent customer service and phone skills
- Organizational skills, detail-oriented, attention to deadlines
- Self-motivated; proven excellent performance standards and quality of work
- Effective interpersonal communication skills including written and one-on-one conversations
- Ability to multi-task with constantly changing priorities and excellent follow-through
- Ability to work independently and as a team player
- Ability and desire to work with people from various backgrounds and/or limited English capabilities
EDUCATION/EXPERIENCE REQUIREMENTS
- High school diploma or equivalent
POSITION INFORMATION
- Part-Time Internship, hours flexible 9 AM – 3:30 PM
- Supervisory duties: None
- Reports to: Assistant Director of Shelter Operations
- Location: Greeley, CO
- Eligible for remote work: No, not applicable
- Background check required
- Bilingual Spanish-speaking is a bonus
EQUAL OPPORTUNITY EMPLOYMENT STATEMENT
United Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.
